Customer Services

Choose a category your question relates to:

Why should I register?

  • Make your checkout process easier
  • When you sign in and register with our site for the first time you can create your account information page which details your contact, delivery and payment information.
  • Once entered, your details will be stored in your account and you will not have to re-enter them again when you make your next order.
  • You can track your order status and order history.
  • You can access your account information at any time and edit any of your account details.


Can we help?

Delivery Information

The British Museum online shop is able to offer a worldwide delivery service, and free UK delivery on BMP books.
View our delivery information page

Customer Services

Having trouble with your order? You can email us or call:
Helpline: 0800 218 2222 or +44 (0)20 7079 0970
Ticket booking: +44 (0)20 7323 8181
Membership: +44 (0)20 7323 8195

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Every purchase supports the Museum

 
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