Customer Services

Choose a category your question relates to:

Why do I need to enter my email address?

We use your email address as our means of identifying you. This is the address your registration will be stored against



Can we help?

Delivery Information

The British Museum online shop is able to offer a worldwide delivery service, and free UK delivery on BMP books.
View our delivery information page

Customer Services

Having trouble with your order? You can email us or call:
Helpline: 0800 218 2222 or +44 (0)20 7079 0970
Ticket booking: +44 (0)20 7323 8181
Membership: +44 (0)20 7323 8195

Follow us

Become a fan of the British Museum Shop on Facebook and Twitter to share all the latest offers and exclusive access to new gifts.


Every purchase supports the Museum

 
Feedback Form